Multi-tech use cases
| Use case title |
Description |
BFS partner |
Solution |
Current status |
Learnings and next steps |
| Teleporting a bank staff |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Mobile branch/ branch augmentation |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
DLT based use case
| Use case title |
Description |
BFS partner |
Solution |
Current status |
Learnings and next steps |
| DLT based zero-trust system to secure communication between IOT devices and Edge |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
IOT based use cases
| Use case title |
Description |
BFS partner |
Solution |
Current status |
Learnings and next steps |
| Machine triggered payments |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Centralized Cash Van tracking |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Branch efficiency monitoring/Power/AC/Security |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Inventory monitoring/audit for bank loans |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Crop monitoring for agriculture loans |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Warehouse monitoring & management |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
AR/VR/MR based use cases
| Use case title |
Description |
BFS partner |
Solution |
Current status |
Learnings and next steps |
| Virtual Branch experience through VR |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Customer assist through AR for ATM/Kiosk operations |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Customer assist through AR for physical form filling |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Multi-skilling generic field staff with help of remote specialist |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
Voice based use cases
| Use case title |
Description |
BFS partner |
Solution |
Current status |
Learnings and next steps |
| Voice based attendance tracker for bank staff |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Multi-lingual voice to voice translation for IVRS in Bank Call Centre |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Multi-lingual voice to voice translation for self-service mobile banking app |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
Video based use cases
| Use case title |
Description |
BFS partner |
Solution |
Current status |
Learnings and next steps |
| Early detection if camera is about to be tampered at ATM/Bank Branch |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Detection of ATM/Kiosk/Cash Van tampering attempts |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| People identification (count and demography) |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Customer behavior and expression analytics |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Video KYC or user on-boarding (local/remote assistance and verification) |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Office employee process flow (e.g. continuous CBS authentication) |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Office customer process flow |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Loan / Insurance (video audit – multi sourced) |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Implicit context from events (beyond behavior) |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Transaction with other details for acknowledgement |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Ability to search through video feed stored in cloud |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
| Video Conferencing Tool |
To be updated |
To be updated |
To be updated |
To be updated |
To be updated |
